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Virtual Therapy

Experience the benefits of online therapy from the comfort of your home.

Man using virtual therapy services

What is Virtual Therapy?

Virtual therapy, also known as e-therapy, online therapy or teletherapy, is a form of therapy that takes place over secure video. It is privacy protected, easy to use and can be done from anywhere – even the comfort of your own home. Virtual therapy is convenient and saves travel time during your busy day. Research studies have shown that virtual therapy is as effective as in-person therapy, with many preferring virtual therapy.

You can book an online therapy session with one of our associates by reaching out via our contact form or calling us at (613) 831-8181.

Benefits of Virtual Therapy


Our online therapy platform is compliant with Ontario and Canadian Health Privacy standards and laws.


Easy to use, eliminates travel time, and accessible from the comfort of your home (or anywhere you choose).


Research studies have shown that virtual therapy is effective in helping clients with a variety of concerns.

Ottawa Online Therapy

Saterra Psychological & Counselling Services is happy to offer virtual therapy in Ottawa, West Ottawa, Kanata, Stittsville, the Ottawa Valley and beyond. Our experienced therapists and psychologists are accredited and regulated professionals in Ontario.

Frequently Asked Questions

Is virtual therapy effective?

Yes! Although the switch might take a little getting used to, virtual therapy can offer the same range of benefits as in-person therapy. Over the last several years, many studies have found that online treatment is just as effective as face-to-face treatment.

What do you use for video therapy?

We use an enterprise-level professional platform to conduct virtual sessions. This Canadian platform was designed specifically for mental health services and operates from servers located only in Canada. It is secure, compliant and easy to use.

Are your sessions secure? Is my privacy protected?

Yes. Our online platform is compliant with provincial and federal privacy laws. It uses secure client data management to keep your personal information private. The video feature is secure and encrypted, operating exclusively from Canadian servers, and is not recorded or stored.

What do I need for a virtual therapy session?

For your therapy session, you will need a computer, tablet or smartphone with camera access. You will also need a stable internet connection. You should choose a private and quiet location for your sessions.

What if my internet connection is not good?

We understand that sometimes you may face challenges with connectivity or you may live in an area where internet connectivity is weak. In these cases, we can offer telephone sessions as an alternative.

What types of issues can be treated with virtual therapy?

Most issues can be treated with virtual therapy, such as depression, anxiety, stress, panic, relationship difficulties and more. We are here to support you. To learn more, please refer to our common concerns list.

What are the advantages of online therapy?

You can benefit from the flexible scheduling of video therapy sessions. With no need to travel, you can save money and time on your commute. You can have your virtual therapy sessions from the comfort of your home or a location that is convenient for you. Virtual therapy tools are secure and easy to use.

What can I do to make the most out of my virtual therapy session?

You can make the most out of your virtual therapy experience by finding a quiet, private space where you can create a comfortable area for your therapy sessions. If possible, choose an area with good lighting so we can clearly see your face. You can also mute notifications on your devices to eliminate distractions during your session. If you can, keep your computer or device on a stable surface rather than on your lap to avoid any shaking.

Get started with online therapy.

We can provide convenient, effective and professional psychological services in Ottawa, Kanata, Stittsville, the Ottawa Valley and beyond. You’ve already taken the first step in getting to experience everything virtual therapy has to offer just by being here. Reach out to get started.